Visit Athens Jobs and Internships
Guest Services Coordinator
Posted March 25, 2024
Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where no two days are the same? We're seeking a vibrant individual to join our team as a Guest Services Coordinator. As the first point of contact for our housing bureau and conference services, you'll play a pivotal role in ensuring a seamless experience for all participants.
Why You'll Love This Role:
- Diverse Responsibilities: From assisting with hotel reservations to coordinating transportation and promoting local attractions, every day brings new and exciting challenges.
- Make an Impact: Your efforts will directly contribute to enhancing the experience of conference attendees in our vibrant city.
- Collaborative Environment: Join a supportive team where your ideas are valued, and teamwork is key to success.
- Continuous Learning: Embrace opportunities to expand your skills and knowledge, whether it's mastering new software or refining your customer service techniques.
Key Responsibilities:
- Serve as the primary point of contact for housing bureau inquiries, providing top-notch customer support via email, phone, and in-person interactions.
- Collaborate with the Destination Services Manager to ensure seamless communication between clients and service providers.
- Actively seek opportunities to enhance attendees' experiences by assisting with hotel reservations, transportation coordination, and more.
- Coordinate with hotels to ensure accurate and timely processing of reservations through our booking system.
- Maintain organized documentation and assist with post-event evaluations to identify areas for improvement.
Qualifications We're Looking For:
- Passion for hospitality and customer service excellence.
- Strong organizational skills with meticulous attention to detail.
- Proactive problem-solver with a positive, team-player attitude.
- Excellent written and verbal communication skills.
- Proficiency in MS Office and willingness to learn new software.
- Prior experience in hospitality or customer service preferred, but not required
Join Our Team:
If you're ready to embark on a rewarding journey where your passion for customer service meets endless opportunities for growth, we want to hear from you! Come be a part of our diverse and dynamic team, shaping unforgettable experiences for visitors to our vibrant city.
Apply now and let's create exceptional moments together!
Digital Marketing & Communications Intern
Spring and Summer 2024 positions are filled. Fall semester 2024 applications closed April 16.
Hours: 10-12 hours/week
Hybrid schedule, approximately half hours in office and half remote
One position filled each semester
$13.96 per hour
Seeking Athens' biggest fans to apply to promote the city to visitors. Visit Athens is the official tourism marketing organization for Athens-Clarke County and is searching for a Digital Marketing & Communications intern.
This multi-faceted internship will provide real-world experience with B2C use of social media and email marketing, as well as creating owned content such as blog articles. All blog articles and press releases authored will include the student's byline-- great opportunity to develop a professional portfolio!
Our Interns value the experience they gain while working with Visit Athens. See what our Summer 2023 intern told Grady Internviews about her internship experience! Plus, our Spring 2023 intern is a new Grady graduate now working full time for a destination marketing organization.
Interns will also have the opportunity to participate in any press visits scheduled during the internship period.
Visit Athens markets Athens as a destination for leisure travel, meetings & conventions. We play a key role in economic development, as we draw visitor dollars to a wide segment of local businesses.
Early applications are encouraged as cover letters & resumes will be reviewed as received and interviews with highly qualified applicants scheduled.
All majors considered, Sophomore-Senior year.
Detail-oriented, professionalism, and reliability a must. Exceptional writing skills. Particular interest in social media a plus.
How to Apply: Send Cover Letter and Résumé to:
Hannah Smith, Director of Marketing & Communications
hsmith@VisitAthensGA.com
No phone calls, please.
Restaurant Week Planning Intern
Application period has concluded for Summer 2024.
Hours: 15-20 hours/week
$13.96 per hour
Athens Restaurant Week is returning this July! Visit Athens, the official tourism marketing organization for Athens-Clarke County, collaborates with participating restaurants to organize and promote this event.
The intern will assist the CVB's marketing & communications team with activating this community-wide event, including:
- Recruiting restaurants to participate (at no cost to the restaurant).
- Obtaining restaurant week menus and photo-video assets from participants.
- Ensuring that all information and assets from participating restaurants is accurately and completely reflected in a CRM database for display on the front-facing event website.
- Assisting with development of promotional materials.
- Assisting with social media leading up to and during the event.
- Assisting with media relations to secure coverage of the event.
Seeking a reliable self-starter with great attention to detail and creative flair. This internship is a great opportunity for students interested in event planning and management in addition to marketing and content creation.
Early applications are encouraged as cover letters & resumes will be reviewed as received and interviews with highly qualified applicants scheduled.
All majors considered, Sophomore-Senior year.
How to Apply: Send Cover Letter and Résumé to:
Hannah Smith, Director of Marketing & Communications
hsmith@VisitAthensGA.com
No phone calls, please.
EOE Statement:
The Classic Center (parent organization of Visit Athens) provides equal employment opportunities to all employees and applicants for employment without regard to any characteristic protected by applicable federal, state, and local law, including, but not necessarily limited to, race, color, religion, national origin, sex, age (40 or older), disability, and genetic information. The Classic Center is committed to maintaining a work environment that is free of inappropriate or unlawful conduct. In keeping with this commitment, The Classic Center will not tolerate harassment, discrimination or the unlawful treatment of employees or applicants. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
In accordance with the Americans with Disabilities Act (ADA), as amended by the Americans with Disabilities Act Amendments Act (ADAAA), and consistent with this policy, The Classic Center makes reasonable accommodations for qualified individuals with disabilities unless such accommodations would cause the employer an undue hardship. The ADA defines a disabled person as an individual who has a physical or mental impairment that substantially limits one or more major life activities.